Comments on: Crown your Customer http://storymojaafrica.co.ke/main/2008/06/crown-your-customer/ A book in every hand Wed, 25 Jan 2012 09:32:00 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Rock Kenya http://storymojaafrica.co.ke/main/2008/06/crown-your-customer/comment-page-1/#comment-68 Rock Kenya Mon, 29 Sep 2008 19:13:34 +0000 http://storymojaafrica.co.ke/main/?p=26#comment-68 It's a nice book, very commercial oriented but put in a normal day to day economic times... nice book...very nice It’s a nice book, very commercial oriented but put in a normal day to day economic times…

nice book…very nice

]]> By: Rock Kenya http://storymojaafrica.co.ke/main/2008/06/crown-your-customer/comment-page-1/#comment-2227 Rock Kenya Mon, 29 Sep 2008 19:13:00 +0000 http://storymojaafrica.co.ke/main/?p=26#comment-2227 It's a nice book, very commercial oriented but put in a normal day to day economic times... nice book...very nice It’s a nice book, very commercial oriented but put in a normal day to day economic times…

nice book…very nice

]]> By: Peter http://storymojaafrica.co.ke/main/2008/06/crown-your-customer/comment-page-1/#comment-2 Peter Sat, 05 Jul 2008 17:10:22 +0000 http://storymojaafrica.co.ke/main/?p=26#comment-2 I haven't read the book but based on Mr Bindra's writing on Sunday Nation, it should be worth my while. Of more interest is what this book espouses - proper customer care and public relations. With growing competiton, customers do have choices nowadays and they can always head for the next store, service provider or leisure joint. Gone are the days of monopolies. Front-line staff can make or break an organization, how I wish all companies can seriously consider how their staff treat their customers. All customers should be crowned, I agree. . . More once I read the book. I haven’t read the book but based on Mr Bindra’s writing on Sunday Nation, it should be worth my while.
Of more interest is what this book espouses – proper customer care and public relations.
With growing competiton, customers do have choices nowadays and they can always head for the next store, service provider or leisure joint. Gone are the days of monopolies.
Front-line staff can make or break an organization, how I wish all companies can seriously consider how their staff treat their customers.
All customers should be crowned, I agree. . . More once I read the book.

]]> By: Peter http://storymojaafrica.co.ke/main/2008/06/crown-your-customer/comment-page-1/#comment-2226 Peter Sat, 05 Jul 2008 17:10:00 +0000 http://storymojaafrica.co.ke/main/?p=26#comment-2226 I haven't read the book but based on Mr Bindra's writing on Sunday Nation, it should be worth my while. Of more interest is what this book espouses - proper customer care and public relations. With growing competiton, customers do have choices nowadays and they can always head for the next store, service provider or leisure joint. Gone are the days of monopolies. Front-line staff can make or break an organization, how I wish all companies can seriously consider how their staff treat their customers. All customers should be crowned, I agree. . . More once I read the book. I haven’t read the book but based on Mr Bindra’s writing on Sunday Nation, it should be worth my while.
Of more interest is what this book espouses – proper customer care and public relations.
With growing competiton, customers do have choices nowadays and they can always head for the next store, service provider or leisure joint. Gone are the days of monopolies.
Front-line staff can make or break an organization, how I wish all companies can seriously consider how their staff treat their customers.
All customers should be crowned, I agree. . . More once I read the book.

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