Crown your Customer
June 16th, 2008 | Published in Books | 2 Comments
Crown Your Customer
Author: Sunny Bindra
ISBN: 99667245-1-6
Date of Publication: September 2007
Published by Storymoja
“We have all waited for a building contractor to show up and start work as promised. Showed up on time at the doctor’s surgery for a 10.40 appointment (why are they so precise?), only to be finally seen at 12.23. Wondered why at even top international banks only three of the eight available counters are working when the line of waiting customers is about a mile long. Visited fancy shops manned by no fewer than six assistants – all of whom look bored to tears, yet none of whom are bored enough to serve you.”
